Process Capability Analysis Training Programme

Build confidence in your process performance.
This 2-day course is designed to develop essential skills in process capability analysis—an important tool for ensuring consistent quality in products and services. Participants will learn how to assess process performance using statistical methods, interpret results using Minitab, and apply insights to drive customer satisfaction and cost efficiency.

Learning Outcomes

By the end of this course, participants will be able to:

• • Understand basic statistics and core concepts of process capability for both discrete and continuous data
  • Calculate process sigma levels and statistical performance measures
  • Conduct and interpret process capability analysis using Minitab Statistical Software
  • Identify improvement opportunities based on capability results

Training Methodology

A practical and engaging approach combining:

• • Instructor-led lectures
  • Interactive discussions
  • Group exercises

Pre-requisites

Participants should have:

• • A basic technical background, or
  • 1–2 years of experience in any business operations discipline

Duration

2 Days

Who Should Attend

This course is ideal for:

• • Executives
  • Engineers
  • Managers

From manufacturing, service, or transactional sectors who are involved in quality assurance, process improvement, or operational excellence.

Course Outline

Day 1: Introduction to Process Capability

• • Overview and roadmap of process capability analysis
  • Basic statistics, data distribution types, and process stability
  • Performance measures for discrete data
  • Capability indices: definitions, calculations, interpretations, and acceptance criteria
  • Using Minitab for analysis and result interpretation

Day 2: Advanced Application

• • Performance measures for continuous data
  • Understanding short-term vs. long-term process variation
  • Strategies for process improvement
  • Handling non-normal data and applying countermeasures
  • Practical demonstrations using Minitab

Ready to elevate your quality standards?
Join our Process Capability Analysis training and gain the tools to measure, monitor, and improve your processes with confidence.